Return & Refund Policy

At ShowyJewels, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns only in case of damaged, defective, or incorrect products. Customers must notify us within 48 hours of delivery by contacting our support team with clear images or videos of the issue.

Products must be unused, unworn, and returned in their original packaging along with all tags and accessories. Any signs of wear, damage, or tampering may result in the return being rejected.

Due to hygiene and safety reasons, jewellery items are not eligible for return if the issue is related to personal preference, change of mind, or size/style selection.

Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed within 5–7 business days to the original mode of payment. For Cash on Delivery orders, refunds will be issued via bank transfer or store credit, as applicable.

Shipping charges, if any, are non-refundable unless the return is due to a damaged or incorrect product delivered by ShowyJewels.

Exchanges

Exchanges may be offered for damaged or incorrect items, subject to stock availability. Customers must contact us within 48 hours of delivery to request an exchange.

Cancellation

Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation requests will not be accepted.

Important Notes

ShowyJewels reserves the right to refuse returns that do not meet the above conditions. All decisions made by ShowyJewels regarding returns and refunds will be final.

Contact Us

For return or refund requests, please contact our customer support team through our website or official communication channels.